Article 1 (Purpose of Personal Information Processing)

The Company processes personal information for the following purposes. The personal information being processed will not be used for purposes other than the following, and if the purpose of use changes, necessary measures such as obtaining separate consent will be implemented in accordance with Article 18 of the Personal Information Protection Act. 1. Complaint Processing Personal information is processed for purposes such as identifying the identity of the inquirer, confirming inquiries, contacting and notifying for fact-finding investigations, and notifying of processing results.

Article 2 (Period of Personal Information Processing and Retention)

① The Company processes and retains personal information within the personal information retention and use period pursuant to laws and regulations or the personal information retention and use period when collecting personal information from data subjects. ② The processing and retention period for each personal information is as follows. 1. Complaint Processing: Until termination of service use agreement 2. Records on consumer complaints or dispute resolution: 3 years

Article 3 (Provision of Personal Information to Third Parties)

The Company does not provide personal information to third parties except in cases corresponding to Article 17 of the Personal Information Protection Act, such as separate consent of the data subject or special provisions of the law.

Article 12 (Changes to Privacy Policy)

This privacy policy is effective from May 20, 2025.